Position Summary Serves as a team resource and a member of the departments initial support for the assigned Epic application and end-users. Work requires an understanding of the context and the relationships between operations and Epic related systems in addition to understanding the basis for current configurations in order to resolve moderately complex problems. With deepening knowledge, begins to specialize in a particular area of a broad process. Key Responsibilities Serves as a team resource with growing expertise in assigned operations, the related Epic application, and its relationships with other Epic products. Begins to specialize in a specific area of a broader process (e.g., revenue cycle, inpatient, ambulatory). Requires understanding of operations, Epic systems, and historical configurations to resolve moderately complex problems with downstream impacts. Solutions often involve data, rules, and templates. Engages end-users to understand business needs (process, data, reporting) and the context for current state. Clarifies and finalizes request scope with end-user/client. Conducts technology and operations analyses. Participates in ticket analysis to troubleshoot issues and identify needs for project work (e.g., enhancements, system modifications). Independently performs moderately complex configuration following departmental protocol. Modifies rules with multiple variables, new elements/properties, templates, and straightforward custom logic. Coordinates implementation of solutions impacting the supported application, vendor, end users, and technical teams. Researches and analyzes vendor and internal application functionality related to the supported application. Participates in upgrades by reviewing release notes, outlining necessary build/testing for review, communicating milestones, and managing timelines. Creates/updates test scripts. Performs system maintenance (e.g., interface errors, annual industry edits). Communicates with super-users and managers about supported application and processes. Uses strong communication skills to explain moderately complex issues and influence solutions. Regularly obtains feedback from super-users and managers. May provide specialty training to user groups. Guides less experienced team members in build and testing. Participates in professional development, forums, and knowledge-sharing. May attend/present at external forums (e.g., Epic XGM Support). Minimum Qualifications Education Required: Bachelors degree. Experience Required: 1 year of experience directly supporting Epic applications, including builds or template management. Experience in operational analysis, system/application support, and training or advising end-users. Preferred Qualifications 3 years of Epic application support experience, including builds or template management. Direct work experience in the operational domain supported (e.g., ambulatory workflows, revenue cycle, scheduling, billing). Experience as a super-user of an EHR (Epic preferred). Licensure / Certifications Required: Epic certification in the core application (Ambulatory). Preferred: Epic certification in ancillary/non-core applications. Lean Six Sigma Yellow Belt. Non-Epic specialty certifications, as applicable. Regular, Remote Eligibility: Part Remote/Hybrid Boston Childrens Hospital #J-18808-Ljbffr Boston Children's Hospital
...Join to apply for the Director, Government Affairs role at Vast Join to apply for the Director, Government Affairs role at Vast Get AI-powered advice on this job and more exclusive features. At Vast, our mission is to contribute to a future where billions...
ABOUT USManyPixels provides graphic design services to SMEs, agencies, and marketing teams... ...of projects, including digital graphics, web design, illustrations, branding, etc.... ...finding a talented, affordable, and reliable freelance designer is hard.Check out our website...
...Senior Equity Compensation Consultant at Empower summary: The Senior Equity Compensation Consultant serves as a key advisor to high-net... ...for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender...
...The Senior Accounts Payable Specialist ensures the timely and accurate payment of vendor invoices and supports the overall accounts payable and accounting close processes while collaborating closely with business partners, vendors, and cross-function Accounts Payable,...
...Job Description Job Description Automotive Technician - BMW Are you looking to advance your career as an Automotive Technician with a 100+ year old locally owned dealership with plenty of opportunity? The Sewell Family of Companies, located in West Texas, employs...