Job Description

Job Description

Job Description

We are looking for a Senior Salesforce Administrator to take ownership of our Salesforce ecosystem and drive its strategic development. Based in Radnor, Pennsylvania, this role involves designing, implementing, and maintaining Salesforce solutions that align with business goals. The ideal candidate will be highly skilled in Salesforce architecture, data governance, and automation, while also excelling in collaboration with stakeholders and external vendors.

Responsibilities:
• Lead the architectural design and governance of the Salesforce platform across various clouds, including Sales, Service, Marketing, and Experience.
• Drive the full implementation process of Salesforce, encompassing requirements analysis, solution design, data migration, and user training.
• Develop and deploy advanced automation tools, such as Flow, Apex, and Process Builder, to optimize workflows and business processes.
• Partner with executive stakeholders to ensure Salesforce functionalities align with organizational objectives.
• Manage collaboration with third-party vendors for Salesforce solutions, while taking ownership of ongoing maintenance and support.
• Oversee data architecture and governance, ensuring compliance, security, and data accuracy across the platform.
• Research, evaluate, and integrate third-party applications from the AppExchange and custom-built solutions.
• Stay updated on Salesforce releases and proactively implement new features to enhance business operations.
• Create and maintain detailed documentation, including system architecture, workflows, and training materials.
• Perform additional duties as assigned to support organizational needs.• Minimum of 5 years of hands-on experience with Salesforce administration, including full lifecycle implementations.
• Salesforce Administrator Certification and at least one advanced certification, such as Advanced Admin or Platform App Builder.
• Demonstrated ability to lead cross-functional Salesforce projects and manage stakeholder relationships effectively.
• In-depth knowledge of Salesforce data model, security protocols, and integration methodologies.
• Strong analytical and problem-solving skills, with a proven ability to translate business requirements into technical solutions.
• Familiarity with Salesforce Marketing Cloud, Service Cloud, and Experience Cloud is highly preferred.
• Experience with tools like Tableau, Boomi, Celigo, and Zendesk is a plus.
• Background in enterprise IT, including system architecture, APIs, and middleware integrations.

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