Job Description

Current Employees

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The Department of Integrative Health Services is currently seeking a full time Volunteer Program and Training Coordinator to work in Miami. The Volunteer Program and Training Coordinator onboards and orients all new hospital volunteers (non-research) to the hospital. Moreover, the Volunteer Program and Training Coordinator builds and maintains relationships with in-house departmental supervisors, ensures on-going communication with departments who are staffed with volunteers, assumes responsibility for the needs analysis of new programs, develops recruitment and training for all programs, coordinates special events, and compiles statistical data. Reports to the AVP Integrative Health Services.

Core Responsibilities

• Oversees schedules and record keeping for volunteer programs and the volunteer management system (VMS).
• Manages on-boarding process of all new volunteers.
• Conducts placement interviews for department placement of volunteers to ensure eligibility and proper placement.
• Develops and facilitates department specific volunteer training.
• Develops and maintains relationships with peer professionals.
• Participates in local, regional, and national volunteer programs.
• Provides support for assigned volunteers and department supervisors.
• Assists with developing new volunteer programs and placements to meet the needs of UHealth.
• Facilitates the process of eligible volunteers attending physician rounds.
• Evaluates processes, manages data input, demographic information, and generates statistical reports.
• Supports coordination of special events.
• Conducts monthly training and New Volunteer Orientations (NVO).
• Organizes weekly New Sponsored Staff Orientations (NSSO).
• Manages volunteer email box. Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications

Education: Bachelor's degree in relevant field

Experience: Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes:

• Ability to maintain effective interpersonal relationships.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with professional composure.
• Proficiency in computer software (i.e., Microsoft Office).

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status: Full time

Employee Type: Staff

Pay Grade: H7

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