Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.
What You Will Be Doing:
• Proactively build relationships within the local community that will provide referrals and leads within the wedding and social community.
• Where applicable, actively prospect and qualify new business within the wedding business and social community.
• Act as lead hotel expert on weddings and social events
• Consistently offering professional, engaging and friendly service
• Promoting all hotel catering services, food and beverage and banquet facilities through direct client contact to maximize profits from food & beverage revenues, meeting room rental and other revenue
• Discusses, negotiates and develops client events from start to finish including proposals, menu development, detailing and contracting, balancing client and hotel needs.
• Responsible for meeting and exceeding personal sales goals for food, beverage and rental revenues (monthly, quarterly and yearly).
• Conducts tours of the hotel function space and guestrooms; entertains qualified potential clients.
• Facilitates pre-planning meetings and tastings with clients and key hotel staff
• Clearly communicates details of events to client and hotel departments in a professional, thorough and timely manner, i.e. conference resumes, banquet event orders and internal correspondence.
• Maintains ongoing relationships with external vendors and negotiates bookings for external resources (florals, linens, décor and entertainment) to maximize event potential.
• Accurately forecasts individual booking revenues in S&C
• Adhere to all Fairmont Opera Sales & Catering Standards and procedures including appropriate trainings
• Responsible for the successful outcome of the event through excellent planning, communicating, negotiating and team work, including all pertinent coordination with outside vendors.
• Adjust function space in order to ensure maximum potential revenues.
• Work with Sales and Marketing team to maximizing promotion through marketing and social channels.
• Establishes viable payment methods with clients and assists follow up of delinquent events.
• Participate in hotel communications meetings including business review, BEO, Resume and monthly department meetings
Your Experience and Skills Include:
• 2 years related experience in social catering or similar management position at a first class hotel preferred.
• Proven ability to plan and organize detailed events effectively
• College degree or diploma in Hotel Administration preferred
• Long hours sometimes may be required, including weekends.
• Strong culinary and beverage knowledge and interest.
• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Able to work independently within a very busy environment while assertive, professional and positive.
• Understanding of computers and applications with a strong working knowledge of Property Manager, Opera Sales and Catering, MS Word and Excel.
• Knowledge and experience of posting profession marketing material online preferred.
What is in it for you:
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
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