Job Description
We are looking for a dedicated Associate Patient Care Coordinator to join our team in Mt. Pleasant, Pennsylvania. The Associate Patient Care Coordinator is a contract position within the healthcare sector, focusing on patient registration and coordination. The Associate Patient Care Coordinator , you will play a key part in ensuring a seamless patient experience by managing appointments, handling medical records, and addressing billing inquiries with attention to detail. This role has rotating 8-hour shifts covering
Responsibilities:
• Coordinate patient appointment scheduling using specialized software to ensure accuracy and efficiency.
• Manage pre-registration and registration processes, including obtaining required signatures and authorizations.
• Provide clear instructions for testing procedures to patients to facilitate smooth clinic operations.
• Respond promptly to patient inquiries regarding billing, insurance, and scheduling, ensuring satisfaction.
• Monitor and update patient records with accurate demographic and insurance information.
• Secure necessary referrals and authorizations to comply with insurance and medical guidelines.
• Communicate effectively with patients, staff, and management to address issues and recommend improvements.
• Proven experience in customer service, preferably within a healthcare setting.
• Strong communication skills to interact professionally with patients and staff.
• Proficiency in scheduling software and familiarity with office functions.
• Knowledge of insurance regulations and payment processing.
• Ability to work under pressure in a fast-paced environment, managing frequent interruptions.
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Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated...