Job Description

Posted Tuesday, August 5, 2025 at 5:00 AM The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond. Looking for a position that makes you smile? We’re seeking a Workday HCM Analyst to join our growing team. The Workday HCM Analyst serves as the systems and process expert for Workday HCM Suite module implementations, configurations, new releases, and reporting. This position will also troubleshoot and resolve defects, data issues, and provide escalated technical support to the HR team and other users. How you’ll make us better: Collaborate with HR and other cross-functional teams to gather requirements, configure, test, and deploy business processes, new functionalities, and updates across all HR modules Support and maintain configurations, business processes, and troubleshoot to resolve system issues; communicate with functional leads on critical impacts Build and manage integrations between Workday and benefit carriers Conduct regular audits to ensure system integrity, and data accuracy/security Provide technical support and guidance to HR team members and other users Partner with HR team members on the configuration, testing, and launch of annual events in Workday such as Open Enrollment, Performance Management, and the Merit Cycle Develop advanced reports and dashboards for HR team members and the Chief HR Officer In collaboration with functional leads, continuously review HR business processes within Workday, identifying areas for increased efficiency Develop and maintain user guides and documentation for configurations, business processes, and testing processes Manage the Workday HCM updates and changes tracker and regularly communicate statuses and actions taken to functional leads and the Chief HR Officer Strong troubleshooting and technical training skills Strong analytical and problem-solving skills Solid written and oral communication skills Prerequisites for success: High School Diploma or equivalent required; Bachelor’s degree in Human Resources, Business, or Computer Science preferred Three (3) years of experience configuring and supporting Workday Core HCM required Report and dashboard development experience required Workday Certification preferred Advanced technical knowledge of the Workday HCM Suite including but not limited to Core HCM, Recruiting, Benefits, Payroll, and Time Tracking Advanced knowledge of Workday Reporting and Analytics including building out calculated fields We saved the best for last. In exchange for the dynamic contribution you’ll bring to our team, we offer: Competitive salary plus bonus opportunity Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 3 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience. With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too. Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles. This is the perfect opportunity to grow with an expanding organization! Apply today! Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity. #J-18808-Ljbffr Smile Doctors, LLC

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